This is another area where large, often tech-focused, companies are consistently looking to hire remote workers. Like with customer service agents, tech support specialists are focused on answering customer questions and solving their problems. However, tech support is more specialized, so it does require a little knowledge about working with the product.
I’m in a difficult position because I’m currently unable to walk or stand for more than a few minutes at a time (or even less) due to a weird issue with flat feet and also I have carpel tunnel in my wrists. Which means an at home job where I can sit is absolutely necessary, but the amount of typing I can do at one time is also limited. There might be work-arounds to the wrist-stuff with speech to text programs and the like, but the sitting thing is non-negotiable. I am trying to solve my problems related to disability, but in the meantime if I can find some source of income, that would be wonderful.
But once you’re in your home office—alone, every day—you might start to miss that collegial camaraderie. Since the UPS incident, I’ve reached out more to colleagues via IM and will post cute pics of my new puppy for my colleagues to see on Yammer. And when we’re on deadline, we even (gasp!) talk on the phone. It’s helped tremendously to make the disconnect not feel so severe. It’s a good balance between having peace and quiet when you need it and much-needed interaction with others, too.
After your initial training the real work begins. The best virtual assistants will scour popular sites such as Upwork and Freelancer, looking for work from home job opportunities and new job leads. Also, be sure to completely fill out your profile and list all pertinent skills. Potential clients can search for qualified remote workers and proactively contact them about potential job opportunities.
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